This privacy statement describes how FreeLogoDesign (“we,” “our”) collects and uses personal data that you provide us willingly on our website: freelogodesign.org. Personal data are information about yourself that is not available to the general public that you willingly give to FreeLogoDesign in order to use or pay our services. If you have any questions or worries regarding this policy, please contact us first at support@freelogodesign.org.
The purpose of this privacy policyThe purpose of this privacy policy is to inform users of our website about the following information, if applicable:
- The personal data we will collect
- The use of the collected data
- Who has access to the collected data
- The rights of users of the website
- The website's cookie policy
This privacy policy operates alongside the terms and conditions of use of our website.
Applicable LawsFor residents of European Union countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the location of the website. This privacy policy aims to comply with the GDPR. We process your data based on various legal bases, such as your consent, the performance of the contract with you, compliance with legal obligations, and protection of vital interests. We use your personal data within the scope of our legitimate interests to communicate with you, improve our services, ensure cybersecurity, provide quality customer support, and detect fraud. You also have additional rights, such as the right to withdraw your consent, request the deletion or restriction of access to your data, request the portability of your data, and object to direct marketing. If you have concerns about the processing of your personal data, you can contact our data protection team at support@freelogodesign.org.
For residents of the state of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). We attach great importance to protecting your privacy rights as a California resident in accordance with the California Consumer Privacy Act (CCPA). We collect certain categories of personal data, such as your identifiers, payment information, and online activities, for the purpose of providing our services. We share this data with third parties as part of our business operations.
The CCPA grants you certain rights regarding your personal data:
We are committed to respecting your privacy rights and providing you with the necessary information and actions to exercise these rights. Your privacy and the security of your data are our top priority. If you have concerns about the processing of your personal data, you can contact our data protection team at support@freelogodesign.org.
ConsentBy using our website, users agree to the terms of use outlined in this privacy policy and the collection, use, and retention of data as specified in this policy.
Personal Data We Collect
Automatically Collected Data
As is the case with most websites, we automatically collect information about your computer and navigation, such as:
We may also collect the following data when you perform certain functions on our site, whether you are a free or paying customer:
These data are collected by one of our providers, Chargebee. This provider enables us to capture subscriptions, retain and maximize revenue opportunities through automated recurring billing, manage subscriptions, and analyze revenue. When you delete your FreeLogoDesign account, the data collected by Chargebee is automatically anonymized. You can review Chargebee's privacy policy at any time.
This data may be collected through the following methods:
Please note that we only collect data that helps us achieve the purposes stated in this privacy policy. We will never collect additional data without informing you beforehand.
How We Use Personal Data
The personal data collected on our site will be used solely for the purposes specified in this policy or indicated on the relevant pages of our website. We will not use your data beyond what we disclose.
The data we collect is used for the following purposes:
We do not retain personal data longer than necessary to fulfill the purposes for which it was collected. Please be aware that all your personal data will be deleted from our servers by deleting your FreeLogoDesign account. The data will also be deleted from our third-party services.
How We Protect Your Personal DataWhen we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@freelogodesign.org. To make a purchase from us, you must use our payment providers (Stripe and PayPal) to complete and pay for your order and comply with their terms and privacy policy. See Stripe Privacy Policy. See PayPal Privacy Policy.
Access to Personal Data About YouYou can contact us at the following address: support.freelogodesign.org/hc/en-us/requests/new and request access to the personal data we hold about you. You can also request to correct any inaccurate data about you or to have it deleted from our systems. We will review your request in accordance with applicable laws and regulations. If necessary, we may ask you to provide certain proofs or details to ensure that you are the person you claim to be. Note that we delete personal data about you in different ways, including removing any identifying data and transforming personal data about you into anonymous data.
The right to request data deletionYou have the right to request that we delete all personal data we have collected from you. Upon confirmation of your request, we will delete and instruct our service providers to delete personal data about you from our records unless retaining such information is necessary for us or our service providers to complete the transaction with you, detect security incidents, identify and fix errors, exercise another right provided by law, comply with specific laws or legal obligations, or for other internal and lawful uses. To exercise your rights of access, portability, and deletion of data as described above, please submit a request here: support.freelogodesign.org/hc/en-us/requests/new Only you or a person authorized to act on your behalf may make a request regarding personal data about you. You may also submit a request on behalf of your minor child. Please note that a request for access may only be made by you twice within a 12-month period. We will need to ask you for identifying information to verify your identity or authority, process your request, and confirm your personal data. Note that we will only use the personal data provided in your request to verify your identity or authority and process your request.
MinorsOur website is not intended for individuals under the age of 18 ("children"). We do not knowingly collect personally identifiable information from individuals under the age of 18. If you are a parent or legal guardian and you know that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Choice / Opt-OutYou can choose to no longer receive our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or you can contact us at support@freelogodesign.org.
Sharing of InformationWe will share your personal information with third parties only in the manner described in the terms of use. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to assist us in our business activities, such as credit/debit card processing or customer service management. These companies are authorized to use your personal information only as necessary to provide us with these services. We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If FreeLogoDesign is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or use of your personal information. As well as any choices you may have regarding your personal information to any other third party with your prior consent. To protect against fraud and misuse of our website and services, we actively analyze purchases, attempted purchases, and website and service usage to help us identify and block individuals suspected of misuse and/or fraudulent activity. In conjunction with our security partners and/or law enforcement agencies, we may use this information to protect the operations and systems of FreeLogoDesign. We may share data (including, but not limited to, suspected payment information, email addresses, IP addresses, etc.) with our payment providers and law enforcement to reduce fraud. You consent to the provision of such information (including keyword search data) for such investigative purposes.
Third-Party E-commerce Solutions ProviderOur shopping cart interacts with third-party credit processing providers that comply with the PCI-DSS standard through SSL links. They host and collect your billing information for the purpose of processing your order and subscriptions. We use an established third-party provider via SSL links to handle refund processing and updates of credit and debit card numbers and expiration dates. These companies do not use this information for any other purposes. We do not store credit or debit card numbers on our servers or systems.
Cookies and Other Tracking TechnologiesWe may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general statistical information about usage but do not include personal information. We use the following types of cookies on our site:
a - Functional Cookies
We use them to remember any selections you make on our site so that they are saved for your future visits.
b - Analytical Cookies
This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.
Google (Analytics and Optimize)
We use Google Analytics and Google Optimize, provided by Google Ireland Limited, headquartered in Dublin, Ireland.
Google Analytics is an analytics tool that allows us to track user behavior, know which pages are visited, how much time users spend on them, and access sources and site exits. We use this data to improve user experience, optimize our advertising campaigns, and detect any potential technical issues on the site.
Google Optimize is an A/B testing tool that allows us to deliver different versions of content to other users to evaluate how changes impact user behavior. We also use this tool to optimize user experience.
Please refer to Google's privacy policy for more information.
Mouseflow
We use Mouseflow, provided by Mouseflow ApS, headquartered in Copenhagen, Denmark. The cookies installed by Mouseflow on our site allow us to track mouse movements and clicks made by users on our website. This data is used to improve the user experience of our online tools.
Please refer to Mouseflow's privacy policy for more information.
Facebook
We use Facebook, provided by Facebook Inc., headquartered in Menlo Park, California, 94025. The cookies installed by Facebook on our site aim to detect when users arrive at our site via ads displayed on Facebook.
Please refer to Facebook's privacy policy for more information.
Drip
We use Drip, provided by Drip Global (UK) LTD, headquartered in London, England EC2V 6DN. The cookies installed by Drip allow us to track specific actions taken by users in order to send commercial emails.
Please refer to Drip's privacy policy for more information.
c - Targeting Cookies
These cookies collect data on how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.
Google Ads
Our site uses Google Tag Manager from Google Ireland Limited, located in Dublin, to deliver online advertising through Google Ads. As part of an analysis of your behavior as a user, Google may collect and process personal data about you, including cookie identifiers and your IP address. It is important to note that this data may be transmitted to servers located in the United States. The main purpose of Google Ads is to deliver targeted advertisements to users based on criteria defined by us.
Please refer to Google's privacy policy for more information.
Bing Ads
We use Bing Ads, provided by Microsoft Corporation, headquartered at One Microsoft Way, Redmond, WA 98052-6399, USA. Bing Ads delivers online advertising on our behalf and may collect and process personal data about you during the analysis of your user behavior. It is important to note that Microsoft may also transmit this personal data to a server located in the United States.
The purpose of using Bing Ads is to deliver targeted advertisements to users based on the criteria we have defined.
Please refer to Microsoft Advertising's privacy policy for more information.
You can choose to be notified whenever a cookie is being sent. You can also turn off cookies entirely in your internet browser, which may reduce the quality of your user experience.
It is important to note that we may not have the same Privacy Policy as these third parties. It is your personal responsibility to inquire about their policies.
Links to other websitesOur website may include links to other websites whose privacy practices may differ from those of FreeLogoDesign. If you submit personal information to any of these sites, your information is governed by their privacy policies. We encourage you to carefully read any website's privacy policies.
Additional information about the policyTo access, correct, and/or update your personal information, please contact us at support@freelogodesign.org.
Notification of changes to the privacy statementWe may update this privacy statement to reflect changes in our privacy practices. If we make significant changes, we will notify you via email (sent to the email address provided in your account or during your purchase or download) or through a notice on this website before the change comes into effect. We encourage you to regularly check this page for the latest information about our privacy practices.
