This privacy statement describes how FreeLogoDesign (“we,” “our”) collects and uses personal data that you provide us willingly on our website: freelogodesign.org. Personal data are information about yourself that is not available to the general public that you willingly give to FreeLogoDesign in order to use or pay our services. If you have any questions or worries regarding this policy, please contact us first at firstname.lastname@example.org.Collect and Use of Personal Data
To facilitate the functioning of our website, we collect personal data from you. For free and payer clients, these data can include, but not limited to, your name, your email address, your credit or debit card number, your postal code, your address, and your phone number.
We use these data to :
- Process your order
- Send an order confirmation
- Evaluate the needs of your business to determine the right products
- Answer customer service requests
- Send newsletters or marketing communication
- Improve our website and our marketing efforts
- Make search and analyses
- Collect browsing and web information
As it is the case for most websites, we automatically collect information on your computer such as your IP address, the type of browser, the browser’s parameters, the browsing on our sites, landing pages, exit pages, and the operating system. This information does not include personal data. We can use third-party tools and analytical services to collect and analyze this information.Access to Your Personal Data
You can contact us at https://support.freelogodesign.org/hc/en-us/requests/new and ask to access the personal data we have about you. You can also ask us to correct any inaccurate data or delete them from our servers. We will examine your request in accordance with the applicable laws and regulations.
If necessary, we will ask you to provide us with supporting documentation or details to ensure that you are the person you pretend to be.
Please note that we delete all your personal data in a wide variety of ways, notably by deleting all identification data and by transforming your personal data into anonymized data.Data Erasure Request Rights
You have the right to ask us to delete all your personal data collected from you.
We will delete your personal data as soon as we have your request. To do so you can easily enter your account manager page and click on "DELETE MY ACCOUNT". We will also ask our service providers to delete all personal data about you from our servers, unless the conservation of this information is necessary to our service providers or us in order to complete the transaction with you, detect security breaches, identify and repair mistakes, or under another circumstance prescribed by law, to conform to specific regulations, legal obligations or for further internal and legal utilization.
In order to exercise your access, portability, and data erasure rights, as mentioned above, please send a request here: https://support.freelogodesign.org/hc/en-us/requests/new
Only you or an authorized person to act on your behalf can make a request related to your personal data. You have the right to make a request on behalf of your minor child. Please note that an access request can be made twice over 12 months.
We will have to ask you to provide us with identification information to verify your identity or your authority, process your request, and confirm only personal data related to you. Please note that we will only use the provided personal data to verify your identity or authority, and process your request.Choice / Unsubscription
You can decide not to receive our newsletter or any marketing emails by following the unsubscription steps that are located on these emails or you can contact us at email@example.com.Information Sharing
We can provide your personal data to companies who provide us services to help our commercial activities such as the processing of credit or debit cards or the management of our customer service. These companies are allowed to use your personal data only if it is necessary to give us access to their services.
We can also divulge your personal data as required by law. For example, this can be to comply with a subpoena or any similar legal process where we believe in good faith that the divulgation is necessary to protect our rights, protect your security or the safety of others, investigate fraud or answer a request from the government.
If FreeLogoDesign is involved in a merger, an acquisition, or a sale of a part or all of its assets, you will be informed by email or a visible notice will be added to our website regarding any change of ownership or use of your personal data. It includes all the choices that you might have regarding your personal data to third parties with your prior consent.
In order to protect ourselves from fraud or abusive use of our website and services, we actively analyze purchases, attempted purchases, as well as the use of the website and our services, to help us identify and block people suspected of improper use and/or fraudulent activity. We can use these data in collaboration with our security partners and/or law enforcement officers to protect FreeLogoDesign’s operations and systems. We can share data (such as but not limited to suspected payment information, email addresses, IP addresses, etc.) with our payment providers and law enforcement officers in order to avoid fraud. You consent to give us this information (as well as keyword search data) for investigative purposes.
Our shopping cart interacts with credit processing third parties complying with the PCI-DSS standard through SSL links. They host and collect your payment information intending to process your order and your subscription. We use an established third-party supplier through SSL links to manage the processing of refunds, credit and debit card updates, and expiry dates. These companies do not use these data for other purposes. We do not stock credit or debit card numbers on our servers or systems.Cookies and Other Tracking Technologies
Our website can include links to other websites whose privacy policies may differ from FreeLogoDesign. If you send personal data to one of these websites, your information is governed by their privacy policies. We encourage you to read all the privacy policies of any website you visit carefully.Security
When we collect personal data directly from you, we follow generally accepted business standards to protect the personal data that have been submitted to us, both during the processing and once we receive them. Nevertheless, no processing method on the web or electronic storage medium is 100% safe. Thus, we cannot guarantee absolute security. If you have any questions regarding the security of our website, feel free to contact us at firstname.lastname@example.org.
To make a purchase, you need to use our payment providers (Stripe or Paypal) to finalize and pay your order, as well as respecting their terms and privacy policies.